Massage Memberships in Syracuse, NY

On the 60-minute plan, your 120 credits pay in full for one 60-minute Therapeutic, Sports, Prenatal, Medical, Reiki, Reiki Massage Combo or Reflexology appointment. On the 90-minute plan, your 155 credits pay in full for the 90-minute version. You can also use credits on any other full-price service at Hand in Health, including acupuncture and chiropractic visits, add-ons and retail items. Some treatments cost a little more, and you just pay the small difference. Credits can’t be used on discounted services, discounted packages or gratuities.

Yes, unused credits expire 12 months after they’re issued. Until then, they roll over from month to month. Your oldest credits are always used first, so the ones closest to expiring go first. Credits stay usable as long as your membership payments are current. Credits have no cash value and can’t be refunded.

Yes, you can share your membership benefits and credits with 1 additional person. It’s an easy way to make the most of your plan if you can’t use every credit yourself. Shared credits work the same way, on full-price services. For full details, read the Membership Agreement or send us a message.

Yes, memberships have a 4-month minimum. Cancelling within the first 4 months may carry a prorated charge. After that, you can cancel anytime without penalty. Send written notice to office@handinhealth.com at least 5 days before your next billing date on the 1st. Email counts as written notice, so you don’t need to mail anything.

Yes, you can pause once in any 12-month period, for up to 3 months. You aren’t billed during a pause and don’t receive new credits or member benefits, but you can still use the credits you already have. Contact the front desk at least 5 business days before your next billing date. The Membership Agreement has full details.

You just pay the small difference at your visit. For example, on the 60-minute plan you get 120 credits. A 60-minute Deep Tissue massage is $135. So you’d use your 120 credits and pay the remaining $15. The same works for any full-price service that costs more than the credits you have.

Your paid credits stay usable for up to 12 months after you cancel. After that, they expire. Any promotional or bonus credits are removed when the membership ends. If you have credits left over, you still have time to use them on full-price services.

A membership isn’t a good fit if you come in only two or three times a year. That’s especially true with no one to share it with. You’d pay each month for credits you may not use before they expire. A package or single visits may suit you better. Ask our front desk, and we’ll run the numbers with you honestly.

Yes, credits work on full-price chiropractic, acupuncture and personal training sessions. They also work on full-price massage, add-ons and retail. If a service costs more than your credits, you pay only the difference. Credits don’t cover discounted packages, specials or gratuities. That includes our fitness training packs, which are already discounted.

If your payment isn’t made within the first 5 days of the month, there’s a $35 charge. Memberships bill automatically on the 1st, so the 5 days start then. If your card expires or changes, update it before the 1st. Questions about a payment? Email office@handinhealth.com and we’ll help you sort it out.