About Us

Hand in Health is currently seeking a part-time Front Desk Receptionist (Saturday & Sunday’s) in our busy Wellness Center that provides Massage Therapy, Fitness and Wellness services. We are looking for a team member who is passionate about health and wellness and helping others. 

The ideal candidate would possess a friendly and energetic personality who also has a welcoming and personable nature, allowing them to greet Clinic visitors or Providers and make them feel comfortable. Our Front Desk Team Member would possess: 

• Excellent verbal and written communication skills to interact clearly with patients, vendors and other Providers

• Organization and multi-tasking skills to keep accurate records and find important information quickly

• Time management skills to prioritize and complete a wide variety of tasks throughout the day

• Patience and listening skills to respond appropriate and interact positively with upset patients

• Interpersonal skills to create a pleasant experience for all patients, such as being personable and attentive

• Sales skills to help patients find the best treatments and services to address their needs while finding the most cost effective way to receive treatment

• Technology skills with the ability to learn new software, calendar management, patient communication tools and basic office equipment. 

Job Responsibilities

• Answer incoming calls

• Return calls

• Email handling

• Outbound appointment setting, confirmation and retention

• Retention/sales of clients and prospective clients

• Make clients feel valued, comfortable, and appreciated

• Retain by using great customer service so Patients continue treatment plans

• Booking clients and keeping the schedule full with Wellness Living scheduling software

• Checking-out patients 

• New client intake

• Light cleaning and restocking tasks

• Assist Providers as necessary with Patients and treatment room turnover

• Opening and closing the Clinic as necessary

Availability: 

Available shifts Monday thru Sunday. Working days/hours offer some flexibility. 

Compensation:

Depending on experience. Starting at $18/hr. 

Benefits:

401k, Paid Time Off, Life Insurance. Discounts on massage, fitness and wellness services are available. 

How to Apply:

Please send your resume to office@handinhealth.com

Ideal candidates would possess 2+ years of experience, exposure to working in a collaborative team based healthcare setting, and maintain or desire to attain fitness related certifications in personal training, yoga or martial arts (not required to apply).

Applicants should be proficient in multiple types of massage techniques including but not limited to deep tissue, myofascial release, trigger point therapy, sports massage, pregnancy massage, and various stretching modalities. Experience providing physical modalities such as hot/cold therapy, assessment, and post treatment self-care instruction are also required. Additional experience or certifications in reflexology, cupping, manual lymph drainage, hot stone massage, Reiki, etc. is preferred but not required to apply. Experience developing a self-care routine and treatment plan based on individual patient goals is also preferred. Training may be provided.

In addition to the hands-on skills required of a massage therapist, applicants should possess the soft skills required to ensure patients feel comfortable, valued and listened to. Treatments provided would be customized based on a detailed patient intake and screening, in the moment feedback from patients and varied from appointment to appointment as the patient makes progress meeting their goals.

Required:

• Must be a NYS Licensed Massage Therapist with current registration & liability insurance

• Computer literacy with web based business scheduling services (training provided)

• Excellent documentation and medical note-taking

• Great energy & customer service skills

• Ability to provide multiple forms of massage

• Self-starter, critical thinker, ability to work with minimal supervision

• Team player with a positive attitude

• Reliable transportation

 

Work Locations:

North Syracuse: 7293 Buckley Rd, Ste 102, Syracuse, NY 13212

Downtown Syracuse: 109 S Warren St, Ste 301, Syracuse, NY 13202

Flexible Full Time or Part-Time hours Monday thru Sunday are available; weekend and evening availability preferable

Employee Compensation: Depending on experience. This position will pay a base clocked in rate of $15/hr plus additional compensation per treatment performed (from $20/hr to $30/hr additional). Your compensation package will also include membership sales bonuses, paid time off, sick time, tuition reimbursement for continuing education up to $800/yr, registration fees and liability insurance provided. 

To apply: Please submit your resume & cover letter to office@handinhealth.com. After an initial interview, eligible candidates will complete a 30 minute paid hands-on assessment.

Hand in Health Massage Therapy is currently searching for CNY Massage Therapists to join our Corporate Wellness and Community Events Massage Team. 

Hand in Health’s Corporate Wellness Program currently supports over 4 dozen CNY employers by providing Massage Therapy onsite for their employees. Additionally, we provide support for many community events throughout the year such as the Syracuse Half Marathon, Mountain Goat Run, Downtown Living Tour, Wine and Chocolate Festival and many more. As we continue to grow this program we are in need of local massage therapists who can be available for events on a contracted basis as necessary. 

The ideal therapists would be a NYS Licensed and Registered Massage Therapist in good standing who has the ability to contract for local events as they become available. Therapists must be able to provide chair massage and sports massage depending on the event. Having your own equipment such as a massage chair or table is preferred but is not necessarily required. In-home massage requests or in-clinic opportunities may also be available if you are interested in taking them. 

Therapists who work these events should be energetic, personable, put clients/patients at ease, and provide excellent high quality treatments. Opportunities for self-promotion are available. 

A typical event may last 2-6 hours with scheduled breaks and padding time between clients/patients. Reliable transportation is required to and from the event. 

Compensation

$45/hr. Any gratuities received at events are remitted to the Therapist. 

If you have the flexibility to sign up for fun and exciting events with other like-minded Massage Therapists please fill out the following form: https://forms.gle/SZYcT69zLCNrmLA88

The ideal candidate would possess 2+ years of experience, exposure to working in a collaborative team based fitness/wellness setting, and currently maintain a base of clients with the ability to expand their schedule.  

Hand in Health is currently looking for self driven fitness professionals who have a passion for health, fitness and client success to join our team. Integrate yourself with a team of massage therapists, personal trainers, yoga instructors, martial artists, and chiropractors, and acupuncturists who work together with a client centered approach to health and wellness. 

Required:

• Accredited Certified Fitness Trainer Certification or equivalent education

• Liability insurance

• Ability to create customized training programs for clients based on clients goals and assessments

• Preferred candidates should demonstrate good communication skills and the ability to educate clients about the benefits of overall fitness/wellness services and build long-term patient relationships

• Willingness to learn and be a strong independent clinical thinker

• Being able to work in a dynamic environment as a team player

• Able to work with little or no supervision

Work Location:

North Syracuse: 7293 Buckley Rd, Ste 102, Syracuse NY 13202

Downtown Syracuse: 109 S Warren St, Ste 301, Syracuse, NY 13202

Flexible FT or PT hours; Monday – Sunday are available.

Compensation: Depending on experience. Independent Contractor or Rental options available

To apply: Please submit your resume & cover letter to office@handinhealth.com. After an initial interview, eligible candidates will complete a paid hands-on assessment.

The ideal candidate would possess 2+ years of experience, exposure to working in a collaborative team based fitness/wellness setting, and currently maintain a base of clients with the ability to expand their schedule.  

Hand in Health is currently looking for self driven fitness professionals who have a passion for health, fitness and client success to join our team. Integrate yourself with a team of massage therapists, personal trainers, yoga instructors, martial artists, and acupuncturists who work together with a client centered approach to health and wellness. 

Required:

• Hold a Yoga Alliance Registered Yoga Certification – 200 hour level (RYT-200) or 500 hour level (RYT-500)

• Liability insurance

• Able to teach variety of yoga classes (Vinyasa, Power Yoga, Ashtanga, Yin, Restorative….etc.)

• Preferred candidates should demonstrate good communication skills and the ability to educate clients about the benefits of overall fitness/wellness services and build long-term patient relationships

• Willingness to learn and be a strong independent clinical thinker

• Being able to work in a dynamic environment as a team player

• Able to work with little or no supervision

Work Location:

North Syracuse: 709 N Main St, North Syracuse, NY 13212

Downtown Syracuse: 109 S Warren St #301, Syracuse, NY 13202

Flexible FT or PT hours; Monday – Sunday are available.

Compensation: Depending on experience. Independent Contractor or Rental options available

To apply: Please submit your resume & cover letter to office@handinhealth.com. After an initial interview, eligible candidates will complete a paid hands-on assessment.