Manage Your Membership

Your name *

First

Last

Email *

Phone *

Membership *

Have you completed your minimum commitment period? *

Yes
No
Unsure

6 months, or 4 months if you joined before November 23, 2026

What would you like to do? *

Pause my membership
Cancel my membership

Need a break instead? Pausing is available once your minimum commitment period is complete. You can pause for 1, 2 or 3 months. You won't be billed during a pause, and you keep the credits you already have.

Membership Anything completed

Would you like to pause instead? *

Yes, pause instead
No, continue to cancel

How long would you like to pause? *

1 month
2 months
3 months

Pause starting *

You can pause once in any 12-month period, for up to 3 months. Please send your request at least 5 business days before your next billing date on the 1st. You won't be billed or receive new credits during the pause, and you can still use the credits you have. Billing restarts automatically when the pause ends. Pausing is available once your minimum commitment period is complete.

Minimum commitment. Memberships have a minimum commitment of 6 months (4 months if you joined before November 23, 2026). We'll check your start date. You can still cancel during your commitment. If you do, a prorated share of the remaining payments is charged, and you keep your credits.

Example. A 60-Minute Member on a 6-month commitment cancels after the third monthly payment processes. The full commitment is 6 x $95 = $570. They've paid $285, so the remaining $285 is charged.

Notice. Please send your request at least 5 days before your next billing date on the 1st.

Your credits. Promotional or bonus credits are removed, and your remaining credits are capped at what you've paid. For example, a 60-Minute Member with 125 credits would lose 30 promotional credits and keep 95 credits, matching the $95 paid. You have 12 months from your cancellation date to use them. Credits have no cash value and can't be refunded. An unused quarterly add-on code ends on your cancellation date.

Refunds. Membership payments are not refundable.

Full terms are in our Membership Agreement.

Please confirm *

I've read these cancellation terms.

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Manage Your Membership

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